I started my hospitality career in my early twenties in a very successful franchise café in London. Since then in every place I’ve worked I’ve always aimed to learn more and improve my career and understanding, firstly from the service side and later the management side.
I spent 4 years working in London, progressing from the café where I started to restaurants and bars, finally reaching the pinnacle of my career at that time managing a large cocktail bar in East London which was part of a very successful group of venues in the area and all over the United Kingdom.
After that experience and 4 very productive years in the UK I felt ready to open my own venue. I opened a seasonal restaurant on the west coast of Italy inside a well-known beach resort.
The season went great but what was even better (beside the fact of working 20 meters from the sea) was the different view that you have when you run your own place instead of working for someone, everything changes.
After finishing the season in Italy I decided to come to Australia with my wife to start a family and in 2012 I moved to Melbourne where I worked for the Lucas Group who own a number of venues in the city.
After two great years in Melbourne I moved to Sydney where I managed a restaurant in the city, owned a café in North Sydney and one on the Lower North Shore.
During the processes of buying and selling my own businesses I met various brokers and one of them was Paul Leach from GSE Business Consultants. Paul was the only one who inspired professionalism and took care of what he was doing.
After my experience in Sydney I decided to move to Brisbane with my family with one thing in mind and that was to get my agents licence and start helping café/restaurant owners to reach their objectives. There is so much good that can be added to this industry and most brokers miss the point, which is the relationship; the transparency, communication and professionalism.
I found all of these qualities only in Paul and GSE business consultants so I am very happy to join his team and provide the best service, professionalism and respect that a buyer or vendor deserves.
Growing up as a youngster I would spend most of my school holidays and weekends helping out at my parent’s café business.
Sacrificing my school holidays (usually not by choice) I would work and learn first hand about the general operations of a food business. I didn’t realise it so much at the time however I was gaining invaluable experience that would turn out to play a big role in my future endeavours.
Upon graduating from high school I pursued and successfully held roles in sales and account management based mainly around consumer electronics. After working for numerous years in the sales industry I was over the corporate gig and decided that it was time to pursue a role in the hospitality industry which I had a lot of passion for.
I took on a manager’s position at my parent’s café and hit the ground running. Due to outdated menus and possibly a slight lack of motivation from my ageing parents who worked for as long as I remember I was able to inject fresh new ideas, design and manage a small very overdue face lift and give the business a new marketing approach which all proved to be a success.
I would end up working with my parents for a period of 4 years during which I am grateful to have been able to learn about every aspect of the industry from them, including leases, supplier contracts, system creation and integration, and my favourite, shopping suppliers for the most competitive pricing.
My parent’s semi-retired and I went on to purchase and operate Sylvan Beach Seafood Restaurant in Bribie Island.
The transformation of this business from when I first purchased it in February 2013 to when I sold in December 2018 is still a topic of conversation with the locals and our loyal customers still today. Implementing systems that would allow the store to trade efficiently from open till close and a huge focus on training staff to portray our culture and work ethics were key ingredients to the success of this business.
I live and breathe the industry and understand the blood, sweat, tears and sacrifices that need to be made to allow us owners to operate a successful business. We decided to sell the business as our second child was on the way and operating a shop with 15+ staff did not work in-line with family life.
After the sale was completed I took some much needed time off and during this time met Paul from GSE. Paul operates a Facebook page where he provides an invaluable amount of information including material documents to help owners with any issues they may be experiencing all free of charge. The page is also used by others to answer and help one another. Seeing that Paul was offering such a humble yet necessary service was a key driving factor in wanting to learn more about his approach to selling.
Integrity, honesty and pride in the service that is delivered by GSE puts hope back into listing your business with a hard working broker that gets results and knows the industry.
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